Privacy Policy

1. Who We Are

This Privacy Policy applies to Pueblo Insulation, located at 409 N Grand Ave #E, Pueblo, CO 81003, and operated through the website puebloinsulation.com (the "Site"). When this policy says "we," "us," or "our," it refers to Pueblo Insulation. Questions about this policy can be directed to quotes@puebloinsulation.com.

2. Information We Collect

We collect information in the following ways:

Information You Provide Directly

When you fill out a contact or estimate request form on our Site, we collect the information you submit, which may include your name, phone number, email address, service address, and a description of the work you are requesting. We use this information solely to respond to your inquiry and schedule service.

Analytics and Usage Data

We use Vercel Analytics to collect anonymized, aggregate data about how visitors use our Site. This includes general information such as pages visited, time spent on the Site, and the type of device used. This data does not identify individual visitors and is used only to improve the Site's content and performance.

Cookies

Our Site may use cookies or similar technologies to support basic functionality. We do not use cookies for advertising or cross-site tracking. You can configure your browser to refuse cookies, though some Site features may not function as intended if you do so.

3. How We Use Your Information

We use the information we collect to:

• Respond to estimate requests and service inquiries
• Schedule and confirm appointments
• Follow up on submitted requests
• Improve the content and usability of our Site
• Comply with applicable laws and legal obligations

We do not sell, rent, or trade your personal information to any third party. We do not use your information for advertising, marketing lists, or any purpose unrelated to your service request.

4. Third-Party Services

We use a limited number of third-party tools to operate our Site:

• Tally.so — We embed Tally forms to receive estimate requests. Information submitted through these forms is transmitted to Tally's servers and then to us. Tally's privacy policy is available at tally.so.
• Vercel Analytics — Anonymized usage analytics collected through Vercel's infrastructure. No personal data is stored.
• Google Maps — We embed a Google Maps iframe to display our office location. Google may collect usage data when you interact with the map. Google's privacy policy is available at google.com/policies/privacy.

5. Data Retention

We retain contact form submissions and related correspondence for as long as is reasonably necessary to fulfill your service request or to comply with applicable legal requirements. If you would like us to delete your information, please contact us at quotes@puebloinsulation.com and we will honor your request within a reasonable time.

6. Your Rights

Depending on your location, you may have certain rights with respect to your personal information, including the right to:

• Request access to the personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your information
• Opt out of any future communications from us

To exercise any of these rights, contact us at quotes@puebloinsulation.com.

7. Children's Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our Site, please contact us and we will promptly delete it.

8. Security

We take reasonable steps to protect information submitted through our Site, including using HTTPS for all data transmission. However, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of information you transmit to us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: